Refund policy

Last updated: November 2025

At Barberry by Northland, your satisfaction is important to us. If you are not fully happy with your purchase, we are here to help.

1. Eligibility for Returns

We accept returns within 7 days of receiving your order.

To be eligible, items must be:

For hygiene and safety reasons, the following items cannot be returned:

To start your return, please email us at info@barberrybynorthland.com with:

We will reply with return instructions and the return address.

Return shipping costs are the responsibility of the customer unless:

If any of these apply, we will cover or reimburse your return shipping.

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, the refund will be issued to your original payment method within 3–7 business days.

If you have not received your refund after 10 business days:

Check with your bank or credit card provider