Shipping policy
Last updated: November 2025
At Barberry by Northland, we aim to deliver a smooth and transparent shopping experience.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
Shipping Time
Delivery times vary depending on the item and your location:
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Canada & USA: 7–18 business days
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International: 10–25 business days
(These times include production, packaging, and carrier transit.)
Order Tracking
A tracking number will be provided once your order has shipped.
If you have not received a tracking number after 5 business days, please contact us at info@barberrybynorthland.com.
Shipping Fees
Shipping fees are calculated at checkout based on your location and the weight of the items.
Delays
Delays may occur during holidays, customs checks, or due to high order volume.
We will always support you if issues arise.
Incorrect Address
Please ensure your shipping address is correct.
We cannot replace orders shipped to an incorrect address provided by the customer.
Lost or Delayed Packages
If your package is delayed or lost, contact us at info@barberrybynorthland.com and we will assist you promptly.